Shipping
All our items are shipped at cost through Royal Mail
Returns procedure
We take every care to ensure that you receive the correct goods in perfect condition. In the unlikely event that you ever need to return any item to us and it is within our 10 day warranty period then please call 07773117335 or email us
All goods must be returned via recorded, insured method at your own cost.
We cannot be held responsible for returns parcels lost in transit. It is the senders responsibility to ensure parcels are adequately insured.
If the goods exceed £27 in value we strongly suggest that take out additional insurance.
If not happy for any reason we will accept return of faulty/unused goods in sealed original packaging for refund or replacement within 10 days.
You must obtain a returns authorisation number by following the procedures above.
This does not affect your statuary rights. If you have ordered the wrong size item, we will not be liable to the cost of posting the replacement item to you. In order that we can satisfy your requirements promptly we will need your full instructions, explaining the reason for the return and the action you wish us to take.
Please allow up to 14 days for us to process your refund or exchange.
